New Year, New Dental Practice: Why new dental practices choose XLDent

Posted January 15, 2021 by Beth

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New dental practices are often hit with a range of decisions to make all at once. As a new dental practice owner, finding the right software for your practice right away can make a significant difference in your business’s success down the road. Similarly, there are substantial advantages to implementing a new software suite like XLDent as early on as possible in your practice’s launch to take advantage of our proven workflows and customizable features for newly established dental practices. 


Dentists and their staff should not need to be technology experts to run a successful dental practice. Certain software systems are often much better for new practices because of their usability design. More experienced software users might be more proficient with any given software product in your dental practice. Still, the good news is that even staff who are new to using software tools as part of their dental practice workflow improve at similar rates to experts when the software systems themselves are designed with new users in mind. Thus, good usability is a crucial metric to the success of all dental software implementations. Usability is also directly related to your entire practice’s overall user satisfaction with the software product. 


At XLDent, we’ve taken a particular interest in the experiences and needs of new dental practices. Starting a new practice is a huge undertaking, and probably one of your professional life’s most significant decisions. The content, integrity, and continuity of your electronic dental records will play a key role in your ability to grow efficiently and profitably, as well as maintain valuable patient relationships and patient engagement mechanisms. XLDent’s All-Inclusive Suite of products and services includes all the tools you will need to make this journey. XLDent is your long-term solution for equipping your dental office with a customizable, scalable, and robust Practice and Clinical Management software system.


When you choose XLDent as a new startup dental practice, you will receive our special package for new business owners. In addition to our tried and true methods for getting started with the software, the time with your Getting Started Coach will focus on planning, building, and launching your top priorities – and leave you with a strategic plan to accomplish what’s next. To learn more about implementing a new practice with XLDent, visit our New Startup Practice Guide


Posted in: Dental Practice Management Software, Dental Software, Dental Technology, Dental Web-based Solutions, Electronic Dental Records, IT Services, XLDent Company, XLDent Patient Experience, Leave a comment/ No Comments »
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Choosing Software for Your Dental Practice

Posted November 6, 2020 by Beth



When it comes to selecting the software your dental practice will use for practice management, charting, or otherwise, dentists are often looking for just the right product to increase their practice’s efficiency, productivity, and revenue. This is no small task given the vast array of vendor options and features to select. We propose four key variables that can help you find out if a software is right for your practice: support, innovation, scalability, and integration. 



Some software vendors offer little customer support or onboarding process for their products. Especially with your first software, a lot of time, money, and effort will go to setting up, installing, and learning to use the software. Your practice will need support to adapt quickly and realize the software’s productivity benefits as soon as possible. 

You’ll also need professional technical support on hand to make the most of your investment and avoid downtime.


Whether you have an existing practice or are starting a new practice, XLDent is here to guide you in managing or establishing a successful dental practice with our software. We not only understand the importance of the software selection process, but we also take pride in the experience and knowledge our XLDent Certified professionals will offer you during the process and long after you decide to move forward with the XLDent Suite of products.


The XLDent Software Assurance and Business Care Plan protects your investment. We are here to help long after your initial training is complete. Our knowledgeable and friendly Implementation Specialists genuinely care about your happiness and success with the XLDent Suite. We will consistently go the extra mile to answer your questions and help you reach your software implementation goals.



A software product that does not evolve cannot grow with your practice. Not only does your vendor need to be able to invest in the growth of their company to keep up with regulations, but they also need to keep up with the challenges and opportunities created by new dental technologies.


XLDent is committed to innovation. We use current and updated development tools for the continual enhancement of the XLDent Software Suite. At XLDent, we dedicate ourselves to providing software features and solutions focused on our clients’ success, and we work with them to define those goals. We express that dedication in our commitment to the continual enhancement and redevelopment of the tools we create. We are continually re-evaluating the current development landscape with a strong emphasis on using proven, secure technologies and features to the advantage of the dental practices that partner with us. 



The needs of dental practices are continually evolving. So is technology. A software product that gets you started today may not serve your practice in the long run as you continue to grow. Before you adopt any technology, make sure that you understand how technology can adapt and scale to align with your future goals as a business. 


XLDent Cloud offers a scalable cloud solution that can meet your practice where you are now and scale with you as you grow. With XLDent, all of your clinical documents, charts, patient contact information, and other practice management data can be accessed at any time by any authorized user. XLDent Cloud allows you to work in a secure environment without complicated network connections to retrieve your data. 



The right software for your dental practice will integrate with as many of the tools and services you need for success as possible. Always look for software solutions that offer a complete suite, or at least integrate Real-Time Insurance Eligibility, Electronic Remittance Advice, Patient and Doctor Portals, Encrypted Email, and more. 


XLDent has already integrated the eSolutions you need to stay competitive and maximize the efficiency of your practice. By partnering with an elite group of market leaders in the healthcare industry, we can offer you a comprehensive, fully integrated Electronic Services solution. All eSolutions are seamlessly integrated with your XLDent Suite to improve workflow processes, accuracy, patient experiences, and patient outcomes. XLDent has it all: electronic prescribing, patient and doctor portals, appointment reminders, credit card processing, electronic statement processing, electronic claim processing and claim status, real-time eligibility and benefits verification, electronic remittance advice, dental claim attachments, custom websites, marketing, offsite backup storage, Practice Booster for coding strategies, HIPAA-compliant email, cloud-based phone system through Mango Voice, and more. 


Posted in: Dental Practice Management Software, Dental Software, Dental Technology, Dental Web-based Solutions, Electronic Dental Records, IT Services, Perio Chart, XLDent Cloud, XLDent Company, XLDent Patient Experience, XLDent Referrals, XLDent Website, Leave a comment/ No Comments »
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Mission to Serve

Posted November 15, 2016 by Danielle H

Dr. Ross Sanford brings dental care to Guatemala

Tell us about your background before going to Guatemala.

I am a general Dentist, graduating from the University of Louisville in 1980 with a DMD degree. I moved immediately to Las Vegas after passing the board before school was officially “out”. I associated with a dentist for 3 ½ years before opening my own practice in December 1984. I have practiced solo for my whole career. For the first 27 years I was in a space sharing arrangement with another dentist that I met while taking the Nevada Board exam. We built our first office in 1984 and quickly outgrew that facility. In 1994 we moved into our “Taj Mahal” in Las Vegas where we continued in the same arrangement for another 12 years. I sold my practice in Las Vegas in 2006 and moved to Alaska for one year of “R and R”. I obtained a license in Alaska and practiced as an associate there while playing in Alaska. We made a lot of money and spent all of it on playing in Alaska; fishing, hunting bear and moose, helping with the Iditarod Dog Sled Race and many other things. We moved back to Vegas in 2007 to find that the recent law change had destroyed the clinical practice of dentistry in Nevada, so we moved to Oregon. I established a new practice in December 2008; just about the worst time possible to start a new business, but with a lot of effort and care on my part it grew and we flourished. In 2015, I sold that practice to a younger man and my wife and I applied to serve as missionaries for the LDS Church. We were asked to be Dental Specialists assigned to the (only-one-of-its-kind in the world) Guatemala dental clinic.

What kind of work are you doing there?

2-dentist-mission-to-serveOur work here in Guatemala is focused on serving several populations: 500 orphaned boys and girls of the Tio Juan/Mi Casa organization, a municipal school serving about 800 “would be” street kids, La Esperanza which serves about 500 children, and current and future missionaries up to about 300 miles around Guatemala City.

We (there are two dentists here in our clinic) provide general dental services of the most basic nature; including cleaning, basic restorative dentistry, minor periodontal services, endodontic services and extraction of teeth. All services are provided at no cost to any patient. We, as doctors, are not paid at all. We pay our own way (airfare, living expenses, auto expense, food, etc.). We depend on donations for our sustenance of dental supplies in the clinic. Additionally, everything we are used to hiring for; cleaning, repairs and maintenance of dental equipment, and ordering supplies, is all done by us. The good thing is that we don’t have to worry about money!! We don’t charge anything for our services and therefore don’t have to worry about collections. It is amazing how fulfilling dentistry can be when money is removed from the equation!

Share with us what a typical day looks like.

We arrive about 8:30 and setup the clinic. That means getting out all the valuable stuff that we keep locked away at little-girl-mission-to-servenight (laptop computers, Nomad X-Ray machine, operating loupes, etc.), turning on the computers and getting the network up and running, and setting up our operatories. We have a short devotional every day before beginning. Patients arrive about 9 and we start to work. Lunch is from 11:30 to 1:00, then in the afternoon we do the same thing. When we are done, we take down the clinic and put everything away, lock up and go home. We work Monday to Thursday on this schedule. We take off Fridays like most U.S. dentists. Our treatments can be anything from a routine prophylaxis to horizontally impacted third molars. We do not use any sedation; only local anesthetics when required. One challenge is…Read the full story

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How Does Your Dental Practice Reach Millennials?

Posted July 20, 2016 by Danielle H

Attracting Millennials, Dental Software, Dental Website, Social Media, XLDentIs your dental practice attractive to the tech-savvy millennials? Businesses in many industries are updating their marketing efforts to accommodate the web driven preferences of our youngest generation. An effective social media and web presence can help you connect and maintain lasting relationships. Here are four key areas to focus on.

Social Media

Millennials (along with other audiences) spend endless hours on their social media platforms. As they scroll through their Facebook feed or browse their Twitter account grab their attention with creative graphics, original blogs posts or personable office updates.

Keep the content fun and casual. Endless content and lack of imagery will get lost in the crowd, think outside the box and have fun with it!


Millennials are very tech savvy and are fond of the latest and greatest. Lack thereof can leave them uninterested. Make sure your dental practice’s website features high-quality photos, clear and concise content and responsive design to accommodate tablets and smartphones. Video is an added bonus! Don’t stop there, add highly-targeted search engine optimization (SEO) to ensure your practice ranks highly in Google and other search engines.

Online Reviews

Nothing will give a millennial more confidence in your dental practice than numerous favorable reviews on Google, Facebook and Yelp. Encourage your patients to write you a review and respond to each one to show your gratitude. Receive a poor review? Be sure to respond to those as well. This shows you take pride in your customer’s satisfaction and will go the extra mile.


Millennials like to take care of business on the go. From online scheduling and bill payments to email promotions and appointment reminders, the youngest generation envisions a world where everything can be performed from the convenience of their phones. Added bonus: offer free Wi-Fi in your dental office lobby.

Posted in: Dental Practice Management Software, Dental Software, Dental Technology, Social Media Marketing, XLDent Patient Experience, XLDent Website, Leave a comment/ No Comments »
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2015 Wisconsin InSession Dental Meeting

Posted October 15, 2015 by Duane A

XLDent is exhibiting at the 2015 Wisconsin InSession Dental Meeting in Madison, WI at the Monona Terrace. Many doctors are stopping by to see the ease of use of our Electronic Dental Record. We offer software solutions to increase their efficiency in a mobile wireless environment, as they find it to be much easier to use with far more efficient workflows than anything else on the market. We are excited to have both existing customers and new prospects that are stopping by see the immediate benefits of XLDent’s tablet technology, software and integrated services.

One of our new integrated services, Lighthouse 360, is a hot topic and a great service to increase office efficiency and maximize your productivity.

Posted in: Dental Technology, Electronic Dental Records,
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