XLDent Patient Experience Archives - XLDent Dental Software

Keys to a Paperless Dental Practice

Posted April 26, 2021 by Beth

With XLDent, you’ll find all the right tools to go seamless, mobile, and paperless at once. At every point of patient care, XLDent provides tablet-friendly paperless solutions that improve your efficiency and productivity on the go. Maybe you’ve thought about going paperless in your dental practice but aren’t exactly sure where to start or what elements you’ll need to consider. We have curated these keys to a paperless practice, so you know what to expect along the way.

Paperless Patients

A fully digital office means that your patients will need the right tools before they even get to your waiting room and then again when they leave your office. XLPortal is a web-based solution that allows you to offer convenience to your patients, build relationships, improve office efficiency, and increase your productivity, all while creating a pathway for paperless patients. It is directly integrated with your XLDent dental practice management system to provide electronic dental record information in real-time to you and your patients. With XLPortal Patient Portal, your patients can complete all of their registration forms online. They can also access billing statements and make payments through the portal. With the addition of XLDent’s XLConnect, you can even remind patients to log on to their account to complete necessary forms before arriving for their appointment. Paperless, digital forms can be set to auto-recur or queued by staff from the Intelligent Document Center within the XLDent Dental Practice Management system. Once they arrive at your office, patients can then use XLCheckIn to check in to your waiting room and complete any remaining forms via a Tablet PC.

Paperless Visits

From clinicians to office administrators, everyone in your office works a little differently. Fully customizable workflows make it easy to set XLDent software to your exact specifications, increasing your office’s output and efficiency. Customizable workflows also help take the pain out of paperless in a big way.

Paperless Charting

Imagine paperless charting featuring fully customizable tooth charts, restoration graphics, periodontal exams, and progress notes. XLChart is the most powerful and professional system available. Exams can be customized for any entry order and completed with a keyboard/mouse/pen/touch. Additionally, periodontal exam and progress note entry can be voice-activated. Compare exams, manage treatment progress, and digitally send information to support insurance or to collaborate a case with a colleague. With the Ink Forms feature and a Tablet PC, any exam sheet or patient form can quickly be digitized and added to your Ink Forms library. XLChart and Ink Forms can provide you with the flexibility and power of a paper chart without the paper, putting it in a class of its own.

Digital Image Integration

From digital x-ray systems including panoramic, sensor, and phosphor plate systems, ImageXL stores images from any digital imaging peripheral and integrates them seamlessly into your patients’ charts. Attach photos directly to the face of the dental chart, pair with the functionality of a Tablet PC, note watch areas, and organize your diagnostic and cosmetic images using one complete solution. ImageXL is compatible with all Dental Practice Management systems and is a necessary component of the electronic dental record.

Paperless Prescribing

Easily send prescriptions electronically and benefit from instant access to patient medication history, LexiComp’s medication database, drug-drug, and drug-allergy interactions. With most states banning handwritten prescriptions in the medical and dental fields, electronic prescribing is not only paperless; it is essential! XLDent offers INTEGRATED ePrescribing services to help you complete your electronic dental health record.

XLDent is certified to send Electronic Prescriptions for Controlled Substances (EPCS) that equips XLDent dentists with the ability to securely ePrescribe controlled substances.

Paperless Communication

Interoffice communication is made simple with XLNotify instant messaging. Send your message to a single person, a group of people, or broadcast your message throughout the office. XLNotify is a massive upgrade from the post-its and taped notes your team usually leaves one another.

Paperless and Profitable

The XLDent dental practice management system takes advantage of the latest software development and design tools to provide you with the most intuitive, robust, easy-to-use dental program available. XLDent is an electronic dental records system that automates critical business processes and ensures dental teams have the tools they need to manage the practice more profitably and without paper.

Posted in: Dental Practice Management Software, Dental Software, Dental Technology, Dental Web-based Solutions, Electronic Dental Records, XLDent Patient Experience, Leave a comment/ No Comments »

Ten Benefits of Electronic Insurance Services

Posted February 12, 2021 by Beth

Why you should invest in electronic insurance services for your dental practice

If you’ve used them in the past, your practice will undoubtedly be aware of electronic claims’ many benefits over paper claims. Consider how those benefits increase when you use a robust set of electronic insurance services. Using integrated eClaims with XLDent is faster, quicker, more accurate, and even more cost-effective. The XLDent electronic claim processing services take all the paper and most of the work out of insurance claims. Electronic insurance services are an integral part of the electronic dental record for many reasons, but here are the top 10.

Far more than just eClaims alone, XLDent has integrated electronic claims, real-time claim status, eligibility checking, claim attachments, and electronic remittance advice.
The electronic insurance services integrated with XLDent brings more efficiency and cost savings to your practice through automated claim management workflows and simplified processes.
The XLDent software verifies a claim’s validity before leaving your office, preventing rejections due to incomplete information with immediate validation checking.
Processing is faster and more accurate when accepted/rejected reports are sent to you electronically. You’ll have fewer payment delays due to incomplete or erroneous claims.
Insurance payments are received faster because the insurance company gets the claims faster.
Automatically matching payments to claims increases productivity. Claim payments will automatically post directly to patient records for faster accounting with greater accuracy.
Claim status is available in real-time with one click. XLDent also seamlessly integrates other instant services like Real-Time Eligibility and Electronic Remittance Advice.
When you receive your EOB information electronically through ERA, you can quickly search, view, or print each remittance as needed within the XLDent software on each patient’s record.
The most common human errors in dental billing are virtually eliminated with this easy-to-use, multi-layered, integrated system.
Automatically submitting secondary claims and patient billing after processing your ERAs improves your practice’s cash flow right away.

Posted in: Dental Practice Management Software, Dental Software, Dental Technology, Electronic Dental Records, Electronic Insurance Services, XLDent Company, XLDent Patient Experience, Leave a comment/ No Comments »

New Year, New Dental Practice: Why new dental practices choose XLDent

Posted January 15, 2021 by Beth

New dental practices are often hit with a range of decisions to make all at once. As a new dental practice owner, finding the right software for your practice right away can make a significant difference in your business’s success down the road. Similarly, there are substantial advantages to implementing a new software suite like XLDent as early on as possible in your practice’s launch to take advantage of our proven workflows and customizable features for newly established dental practices.

Dentists and their staff should not need to be technology experts to run a successful dental practice. Certain software systems are often much better for new practices because of their usability design. More experienced software users might be more proficient with any given software product in your dental practice. Still, the good news is that even staff who are new to using software tools as part of their dental practice workflow improve at similar rates to experts when the software systems themselves are designed with new users in mind. Thus, good usability is a crucial metric to the success of all dental software implementations. Usability is also directly related to your entire practice’s overall user satisfaction with the software product.

At XLDent, we’ve taken a particular interest in the experiences and needs of new dental practices. Starting a new practice is a huge undertaking, and probably one of your professional life’s most significant decisions. The content, integrity, and continuity of your electronic dental records will play a key role in your ability to grow efficiently and profitably, as well as maintain valuable patient relationships and patient engagement mechanisms. XLDent’s All-Inclusive Suite of products and services includes all the tools you will need to make this journey. XLDent is your long-term solution for equipping your dental office with a customizable, scalable, and robust Practice and Clinical Management software system.

When you choose XLDent as a new startup dental practice, you will receive our special package for new business owners. In addition to our tried and true methods for getting started with the software, the time with your Getting Started Coach will focus on planning, building, and launching your top priorities – and leave you with a strategic plan to accomplish what’s next. To learn more about implementing a new practice with XLDent, visit our New Startup Practice Guide.

Posted in: Dental Practice Management Software, Dental Software, Dental Technology, Dental Web-based Solutions, Electronic Dental Records, IT Services, XLDent Company, XLDent Patient Experience, Leave a comment/ No Comments »

Tagged : Dental ePrescribing,Dental Practice Management Software,Dental Software,Dental Technology,Electronic Dental Records,Electronic Practice Software,Electronic Prescribing,Mobile Technologies,Patient Experience,Web-based Dental Solutions,XLDent

End of Year Goals and Your Dental Practice

Posted December 9, 2020 by Beth

This year is finally winding to a close, and many dental practices are looking to meet their end of year goals. In 2020 more than most years, dental practices are finding that they have fallen a bit short of where they wanted to be at the beginning of the year. The end of any year can be stressful for every dental practice. If you want to end the year on a higher note, consider this list of ideas for your practice to review before 2021 sneaks up on you.

Thank Loyal Patients

Whether it’s a card in the mail, an email, or just a simple text, letting your patients know you’ve appreciated their business in the past year, it’s just a best practice to reach out to the patients you’ve worked with within 2020. Let them know that they are still in your thoughts, and they’ll keep you at the top of mind, too.

Reschedule Cancelled Appointments

This past year has been the year of canceled appointments. Whether it was due to office closure, local health directives, or personal discretion, there are plenty of patients that missed appointments they’d probably like to fit in yet this year. Rescheduling patients that missed their appointments in March and April could be just the right fix for your end of year shortfall.

Check-In with Inactive Patients

The end of the year is an excellent time to check in with any patients that haven’t been to your office in a while. Reactivating patients that need a visit from within your database of patients can be a much more targeted and cost-effective approach to efficiently filling up your schedule.

Target Patients with Remaining Benefits

Many patients with insurance funds set aside at the end of the year would instead schedule an appointment then lose out on free preventative care. Use XLDent’s reporting feature to create a list of patients with insurance funds remaining in 2020, then alert those patients of any opening you might have in your schedule.

Posted in: Dental Practice Management Software, XLDent Patient Experience, Leave a comment/ No Comments »

Tagged : December,Electronic Practice Software,End of Year,Patient Experience,patients,Practice Management,scheduling

Choosing Software for Your Dental Practice

Posted November 6, 2020 by Beth

When it comes to selecting the software your dental practice will use for practice management, charting, or otherwise, dentists are often looking for just the right product to increase their practice’s efficiency, productivity, and revenue. This is no small task given the vast array of vendor options and features to select. We propose four key variables that can help you find out if a software is right for your practice: support, innovation, scalability, and integration.

Support

Some software vendors offer little customer support or onboarding process for their products. Especially with your first software, a lot of time, money, and effort will go to setting up, installing, and learning to use the software. Your practice will need support to adapt quickly and realize the software’s productivity benefits as soon as possible.

You’ll also need professional technical support on hand to make the most of your investment and avoid downtime.

Whether you have an existing practice or are starting a new practice, XLDent is here to guide you in managing or establishing a successful dental practice with our software. We not only understand the importance of the software selection process, but we also take pride in the experience and knowledge our XLDent Certified professionals will offer you during the process and long after you decide to move forward with the XLDent Suite of products.

The XLDent Software Assurance and Business Care Plan protects your investment. We are here to help long after your initial training is complete. Our knowledgeable and friendly Implementation Specialists genuinely care about your happiness and success with the XLDent Suite. We will consistently go the extra mile to answer your questions and help you reach your software implementation goals.

Innovation

A software product that does not evolve cannot grow with your practice. Not only does your vendor need to be able to invest in the growth of their company to keep up with regulations, but they also need to keep up with the challenges and opportunities created by new dental technologies.

XLDent is committed to innovation. We use current and updated development tools for the continual enhancement of the XLDent Software Suite. At XLDent, we dedicate ourselves to providing software features and solutions focused on our clients’ success, and we work with them to define those goals. We express that dedication in our commitment to the continual enhancement and redevelopment of the tools we create. We are continually re-evaluating the current development landscape with a strong emphasis on using proven, secure technologies and features to the advantage of the dental practices that partner with us.

Scalability

The needs of dental practices are continually evolving. So is technology. A software product that gets you started today may not serve your practice in the long run as you continue to grow. Before you adopt any technology, make sure that you understand how technology can adapt and scale to align with your future goals as a business.

XLDent Cloud offers a scalable cloud solution that can meet your practice where you are now and scale with you as you grow. With XLDent, all of your clinical documents, charts, patient contact information, and other practice management data can be accessed at any time by any authorized user. XLDent Cloud allows you to work in a secure environment without complicated network connections to retrieve your data.

Integration

The right software for your dental practice will integrate with as many of the tools and services you need for success as possible. Always look for software solutions that offer a complete suite, or at least integrate Real-Time Insurance Eligibility, Electronic Remittance Advice, Patient and Doctor Portals, Encrypted Email, and more.

XLDent has already integrated the eSolutions you need to stay competitive and maximize the efficiency of your practice. By partnering with an elite group of market leaders in the healthcare industry, we can offer you a comprehensive, fully integrated Electronic Services solution. All eSolutions are seamlessly integrated with your XLDent Suite to improve workflow processes, accuracy, patient experiences, and patient outcomes. XLDent has it all: electronic prescribing, patient and doctor portals, appointment reminders, credit card processing, electronic statement processing, electronic claim processing and claim status, real-time eligibility and benefits verification, electronic remittance advice, dental claim attachments, custom websites, marketing, offsite backup storage, Practice Booster for coding strategies, HIPAA-compliant email, cloud-based phone system through Mango Voice, and more.

Posted in: Dental Practice Management Software, Dental Software, Dental Technology, Dental Web-based Solutions, Electronic Dental Records, IT Services, Perio Chart, XLDent Cloud, XLDent Company, XLDent Patient Experience, XLDent Referrals, XLDent Website, Leave a comment/ No Comments »

Tagged : Dental ePrescribing,Dental Practice Management Software,Dental Software,Dental Technology,Electronic Dental Records,Mobile Technologies,Offsite backup,Patient Experience,Responsive Design,Secure Email,Treatment Plan,Web-based Dental Solutions,XLBackup™,XLDent,XLDent Cloud

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