Attention XLConnect Users
Oct 17, 2025Dear XLConnect User:
We’re writing to let you know about a required verification step needed for voice calls.
What is changing?
Today, we were informed that our voice provider is requiring verification of each caller ID starting Monday, October 20, 2025. This is a one-time, <2-minute process per number but is necessary to ensure voice calls are not blocked.
What you need to do:
1) Within XLConnect, you will see the following message:
2) Click the link and follow the instructions to verify your office phone number.
If you have any questions, please contact support at 866.450.6717 or xldentsupport@xldent.com.
Sincerely,
XLDent
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