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Webinar Recording Available: Statement Processing

Sep 19, 2025

Statement Processing: Best Practices for Accuracy, Efficiency, and Patient Satisfaction

Whether you joined us live or couldn't make it, we don't want you to miss out on the valuable insights we shared.

Managing patient statements doesn’t have to be time-consuming or complicated. In this session, we walked through how to simplify statement processing — saving your team valuable time, reducing errors, and improving the patient experience.

In this session, we covered:

  • Step-by-step guidance on statement processing
  • How to tailor patient statements
  • Strategies to ensure timely and accurate billing

Click here to Watch the Replay


Upcoming Webinar: Claims Follow Up

Sep 15, 2025

Topic: Claims Follow Up

Effective claims follow up is key to maximizing revenue and keeping your practice’s cash flow strong. Presented by XLDent sister company, MacPractice Business Services, this session will cover claims follow up, including the resources and workflows to help improve reimbursement.


Date: Thursday, September 18, 2025

Time: 12 PM CDT

Register here!

Attendees will learn:

  • Practical steps to streamline processes
  • How to resolve common claim issues
  • Ways to strengthen overall revenue cycle management

Upcoming Webinar: Statement Processing Best Practices

Aug 28, 2025

Statement Processing: Best Practices for Accuracy, Efficiency, and Patient Satisfaction

Managing patient statements doesn’t have to be time-consuming or complicated. In this session, we’ll walk through how to simplify statement processing — saving your team valuable time, reducing errors, and improving the patient experience. You’ll learn step-by-step workflows, tips for customizing statements, and strategies to ensure timely, accurate billing.

Date: Tuesday, September 9, 2025

Time: 12 PM CDT

Click here to Register


Pre-Treatment Estimate Portal by Optum

Aug 15, 2025

Our trusted partner, Optum, is transforming the revenue cycle by providing a smarter, faster way for you to connect with payers with Optum Real for Dental.

Optum invites you to participate in the phase 1 launch of Optum Real for Dental, which includes a trial of Real Pre-Treatment Estimate and Real Denial Intelligence. These products will help provide insight into payer coverage, patient payment responsibility and likely claim denials - before care is delivered. During the trial, participating dental offices will have actionable, real-time insight into the following:*

  • Patient eligibility
  • Plan coverage for each CDT code
  • How much the patient owes
  • The likelihood the claim will be approved or denied. For likely denials, you’ll receive an explanation and corrective actions you can take before submitting the claim.

*In the initial phase, United Healthcare will be the only payer participating. We recommend participating in the trial if your office submits at least 10 UHC claims per month.

Participants will be asked to:

  • Utilize Optum’s Pre-Treatment Estimate Portal for their UHC Patients
  • Provide honest feedback to our periodic survey requests during the trial


Want more information or ready to get started? CLICK HERE

Backup Webinar: Protecting Patient Data from Threats and Failures

Aug 11, 2025

Backup Matters: Protecting Patient Data from Threats and Failures

Data loss can strike at any time — whether from cyberattacks, hardware failure, or human error. In this webinar, we’ll explore why reliable, automated offsite backup is one of the most critical safeguards for your practice. You'll learn how backup solutions protect sensitive patient data, support compliance, and keep your operations running smoothly in the face of unexpected disruptions. We’ll also cover common risks like ransomware, phishing emails, and system crashes.

Key Takeaways:

  • Why backup is your first line of defense against data loss
  • How to identify and prevent common threats, including ransomware and email scams
  • Best practices for automated, offsite, and secure backup solutions

  • This is a joint webinar session for MacPractice and XLDent clients and includes practical knowledge for all members of the staff - no technical background needed.

    Date: Wednesday, August 13, 2025

    Time: 12 PM CDT

    Click here to Register


    XLDent's "All-inclusive" suite features

    Our software suite creates a worry-free mobile and tablet friendly workflow, providing your team the tools they need to make your practice most profitable. Learn about our products and eSolutions below.

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