So You’ve Been Referred to XLDent

Posted October 1, 2020 by Beth



When another dentist suggests XLDent to you, they might let you know why they’ve put their trust in our products to run their practice. Since the XLDent Suite is the first and only comprehensive suite of dental software products designed for Tablet PC and wireless technologies, XLDent provides flexibility in delivering patient care and service offerings that makes each office we partner with genuinely unique. 

If you’re ready to learn more, here is a list of resources we have curated to introduce you to the XLDent Suite Life!


Getting Started

Whether you have an existing practice or are starting a new practice, XLDent is here to guide you in managing or establishing a successful dental practice. A startup clinic, for example, will realize immediate financial and efficiency savings by implementing the entire XLDent Suite on opening day. On the other hand, for an established paper-based dental clinic, the office environment and internal staff dynamics are pre-existing, so entering the digital age in stages is a much better approach. Phased implementation is one of the most flexible benefits of XLDent.


Visit our Getting Started page to choose your path in learning more about working with XLDent.


Connect with Us

Don’t be shy! We want to get to know you, too. Social media can be an excellent place for us to connect and for you to read more about XLDent. Follow us on Twitter, Facebook, and LinkedIn.


Request a Live Demo

A personal tour of our dental software solution can help your practice envision how XLDent might work for you in your office(s). If you want to see XLDent up close, request a Live Demo. These live, virtual demonstrations are available by request. We can coordinate a time that works with your schedule. A Live Demo is also an excellent opportunity to ask any questions you might have about the XLDent Suite.


XLDent Referrals

Since you’ve been referred to XLDent by a current client, you may be qualified for a 10% reduction to your annual subscription fees! You can learn about our XLDent Referral program (and much, much more) over on the XLDent blog. To apply for the discount, make sure you specify the dentist’s name who referred you in the “Best Time to Reach You” box as you request a Live Demo.


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Meet Darin: Getting Started Coach

Posted September 22, 2016 by Jennifer G

Tell me about XLDent’s Getting Started Program.

The Getting Started Program was designed for dentists who are opening a new dental practice. We provide them with guidance and coaching throughout their first year in business. The purpose is to help them build a successful practice. This is completed through our five phase program…Plan, Build, Implement, Review, Grow.

As the coach, how do you get involved?

I get involved pretty early on, usually before the practice opens its doors. One of the most important building blocks to practice success is establishing effective electronic dental records. For this reason, the Getting Started Program begins with basic database and systems planning. I learn about the business owner’s goals and provide a roadmap for achieving them.

Throughout the program, we work together to review topics like marketing, scaling for practice growth and business systems. I educate practice owners on some common Key Performance Indicators and how to generate these statistics in XLDent.

Coaching meetings are conducted remotely, using phone and web conferencing tools. This makes it really convenient for the doctor – especially in the beginning when the practice is not open yet.

What are some of the KPI’s that you recommend reviewing?

We review new patient reports at each meeting to see the pace at which the practice is growing and make sure that we’re on track to meet practice goals.

Referral source analysis helps to identify the most effective marketing campaigns and helps the business owner understand their return on investment. This includes analyzing cost per patient acquisition and production values from each referral source.

It’s also important to measure patient retention and address recare scheduling workflows early on.

How does this program help dentists grow their practice?

Business owners look forward to each coaching meeting as an opportunity to analyze KPIs and plan for the future. While so many business owners fly by the seat of their pants throughout their first year, the dentists I work with appreciate taking time to focus on business strategies and look at the big picture.

What is your favorite part about being a coach?

Building relationships with new business owners is awesome. When they understand how committed I am to their business and that I’m going to be here when they need help, it’s very rewarding.

What has the response been from dentists going through the Getting Started Program?

It’s been really positive! The tools we’re providing new business owners aren’t just making the first year go smoothly, it’s helping dentists set the stage for years to come. Even after completing the Getting Started Program, I’ve received calls from dentists who want to share their experiences and successes.


As a Certified Implementation Specialist at XLDent, Darin works with new and established dental practices all over the United States. Outside of work, he loves spending time with his wife and four kids, especially getting outside and doing art projects with them. In the rest of his spare time he enjoys watching and playing sports.

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