Software Assurance means protecting your investment! We are here to help long after your initial training is complete. Our knowledgeable and friendly Implementation Specialists truly care about your happiness and success with the XLDent Suite. We will consistently go the extra mile to answer your questions and help you reach your software implementation goals. XLDent is committed to utilizing current and updated development tools for the continual enhancement of the XLDent Software Suite.
The Software Assurance and Business Care Plan includes:
- Unlimited Telephone Support
- Personalized Remote Desktop Assistance Support
- Software Updates
- Electronic Services Feature Updates
- Access to Live and Recorded Webinars
- Access to New Staff Member Programs
- Product Newsletters
- XLDent Quick Tips and Feature Spotlights
- Announcements regarding important industry news
- And More!
For about one month now, I have been working with an Implementation Specialist regarding many things. Our office needed a full “revamping” of our codes, clinical favorites, perio charting, pre-existing conditions, and others. Our interaction with the Specialist has been superb. Above excellent. He takes his time with each and every question we have, explains it thoroughly, and never rushes us.
Any time I need him he contacts me extremely timely and is always eager to help. Sometimes in a fast paced office, I don’t have a tremendous amount of time to trouble shoot things, so to have him at our disposal has been a benefit for our practice unlike any other. Thank you XLDent support!!!