Today XLDent is at ADA Headquarters in Chicago, IL attending the Dental Quality Alliance (DQA) meeting. The DQA’s mission is to advance the field of performance measurement to improve oral health, patient care, and safety through a consensus building process.
XLDent was invited to attend the DQA meeting to provide its perspective on where XLDent and the industry are positioned regarding use of diagnostic codes and implementing automated reports for quality measures. All-in-all it was a very informative meeting and the group was very appreciative of our attendance. The meeting was a great opportunity for us to gain insight on how we might develop XLDent’s Electronic Dental Health Record with performance measurements in mind.
XLDent hosted the Omaha User Meeting in Nebraska on Friday November 8th and those who attended had a great time. They were given an in-depth journey through the patient Circle of Treatment, focusing on workflow efficiency tips and how SOP’s will help them obtain an efficient and accurate Electronic Dental Record system. Plus, those who attended were given a sneak peak at some cool new features coming in a future release. Thank you to all who attended and as part of our continued focus on new dental technologies, we gave away a Nexus 7. The lucky winner, Amanda S. from Omaha was excited to begin using her prize. Be sure to watch for more User Group Meetings coming to your area. We look forward to seeing you all there!
XLDent is attending the ADMC (The Academy of Dental Management Consultants) in conjunction with the ADA meeting in New Orleans. This is a group of dental consultants from all over the USA that come together for continuing education. Many of them came by excited about XLDent’s mobile wireless technology and our electronic dental record. They also like how the workflow makes running a practice much easier. We want to thank ADMC for your inspiration, commitment to excellence and looking for the best possible software for your clients.
We are here at the ADA Annual Session in New Orleans! Yesterday was a busy day filled with SCDI meetings. As you know…or may not know, XLDent is co-chair of workgroup 11.1 – Standards for Clinical Data Architecture to further the establishment of standards for the Electronic Dental Record. It was a very productive day of meetings, but we still have a ways to go towards our goal of writing an implementation guide for developers. It was great to meet the group members in person, and the lively discussions re-energized all of us in our effort to standardize the electronic dental data set
Today, I’ll be attending meetings about the IHE Dental Domain and the exchange of dental records. The dental domain is new this year, so it will be interesting to see if any vendors will be participating in the 2014 Connectathon.
Off to another meeting!
We kicked-off Customer Service week Monday, October 7th with a week full of learning and activities. Our theme this year is “Work Together. Succeed Together.” “Think Service” by putting ourselves in our client’s shoes as a way to better accommodate their needs.
During the week we held daily huddles to discuss topics such as the latest HIPAA rules and how they continue to change our working environment. We also talked about this from our client’s perspective and how day-to-day operations in a dental practice are greatly affected by the necessary changes in workflow. We talked about the types of questions our clients may have concerning XLDent’s Electronic Dental Record and how we can better assist them be compliant, while continuing to move their businesses forward.
We reviewed our XLDent website to stay familiar with the tools we provide to our clients. We also talked about more efficient ways we can help our clients successfully transition to XLDent and a paperless workflow from other packages.
We didn’t stop there! We provided daily games to test our job knowledge such as Office Bingo; and, team building activities like a getting to know you quiz and creative connections.
To top off the week we held our very first Office Olympics! We set up a chair race course in our Hardware Department, followed by a rubber band shooting game (which proved to be a lot harder than one would think), and finished by setting up an appointment in the XLDent software to print out an appointment reminder card. Each team was timed. We allowed the teams to come together to design their own team flags for this event. It was interesting to see how the dynamics of each team played out for each event. The chair race proved to give us all quite a bit of laughter! After the teams went through the course we had the two teams with the best times race a final round to see who got bragging