October 2013 - XLDent Dental Software

Blog from ADMC

Posted October 31, 2013 by Andre M

XLDent is attending the ADMC (The Academy of Dental Management Consultants) in conjunction with the ADA meeting in New Orleans. This is a group of dental consultants from all over the USA that come together for continuing education. Many of them came by excited about XLDent’s mobile wireless technology and our electronic dental record. They also like how the workflow makes running a practice much easier. We want to thank ADMC for your inspiration, commitment to excellence and looking for the best possible software for your clients.

Posted in: Dental Practice Management Software, Dental Technology, Dental Web-based Solutions, Electronic Dental Records, XLDent Company,

Tagged : Academy of Dental Management Consultants,ADA Annual Meeting,ADMC,Dental Practice Management Software,Electronic Dental Records,Web-based Dental Solutions

XLDent Update from the ADA in New Orleans!

Posted October 31, 2013 by Dawn

We are here at the ADA Annual Session in New Orleans! Yesterday was a busy day filled with SCDI meetings. As you know…or may not know, XLDent is co-chair of workgroup 11.1 – Standards for Clinical Data Architecture to further the establishment of standards for the Electronic Dental Record. It was a very productive day of meetings, but we still have a ways to go towards our goal of writing an implementation guide for developers. It was great to meet the group members in person, and the lively discussions re-energized all of us in our effort to standardize the electronic dental data set

Today, I’ll be attending meetings about the IHE Dental Domain and the exchange of dental records. The dental domain is new this year, so it will be interesting to see if any vendors will be participating in the 2014 Connectathon.

Off to another meeting!

Posted in: Dental Practice Management Software, Dental Technology, Electronic Dental Records,

Tagged : ADA Annual Meeting,ADA Session,Dental Practice Management Software,Electronic Dental Records

Customer Service Week – Work Together. Succeed Together.

Posted October 14, 2013 by Kevin K

We kicked-off Customer Service week Monday, October 7th with a week full of learning and activities. Our theme this year is “Work Together. Succeed Together.” “Think Service” by putting ourselves in our client’s shoes as a way to better accommodate their needs.

During the week we held daily huddles to discuss topics such as the latest HIPAA rules and how they continue to change our working environment. We also talked about this from our client’s perspective and how day-to-day operations in a dental practice are greatly affected by the necessary changes in workflow. We talked about the types of questions our clients may have concerning XLDent’s Electronic Dental Record and how we can better assist them be compliant, while continuing to move their businesses forward.

We reviewed our XLDent website to stay familiar with the tools we provide to our clients. We also talked about more efficient ways we can help our clients successfully transition to XLDent and a paperless workflow from other packages.

We didn’t stop there! We provided daily games to test our job knowledge such as Office Bingo; and, team building activities like a getting to know you quiz and creative connections.

To top off the week we held our very first Office Olympics! We set up a chair race course in our Hardware Department, followed by a rubber band shooting game (which proved to be a lot harder than one would think), and finished by setting up an appointment in the XLDent software to print out an appointment reminder card. Each team was timed. We allowed the teams to come together to design their own team flags for this event. It was interesting to see how the dynamics of each team played out for each event. The chair race proved to give us all quite a bit of laughter! After the teams went through the course we had the two teams with the best times race a final round to see who got bragging rights. Since the two best teams had already run the course, we decided to throw in some curve balls. This caused some confusion, but allowed our management team to show some pride while watching their staff get through the changes using on-the-spot troubleshooting techniques and tactics.

All-in-all we had a great week, learned a bunch, and laughed a ton! Our XLDent Team Rules!

Posted in: Dental Practice Management Software, Electronic Dental Records, XLDent Company,

Tagged : Dental Practice Management Software,Electronic Dental Records,XLDent

AADPA Blog from Omaha, NE

Posted October 8, 2013 by Andre M

Last week XLDent attended and sponsored the American Academy of Dental Practice Administration (AADPA) regional meeting in Omaha, NE. At the start of the meeting Andre Montgomery spoke about XLDent and some of the advancements in Dental Practice Management as well as Electronic Dental Records and that XLDent is now certified. Andre also discussed some of the offerings XLDent has on Web-based Dental Solutions. Mike Robichaux, DDS from Slidell, LA was the featured speaker. Dr. Robichaux did a great job going over ways to simplify diagnosis and treatment planning as well as eliminating stress in presenting dentistry. This is a great group of highly trained dentists that have come from the Pankey Institute as well as the Schuster Center. All of us at XLDent look forward to working more with this outstanding organization.

Posted in: Dental Practice Management Software, Dental Web-based Solutions, Electronic Dental Records,

Tagged : American Academy of Dental Practice Administration (AADPA,Dental Practice Management Software,Electronic Dental Records,Web-based Dental Solutions

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